We provide the service of smaller minimum orders of 50 pieces per design to apparel companies and brands all over the world. So they can start their company with unique designs and market them to get more orders. This small quantity also avoids sampling hassles for brands wanting to order more, but first, they need to check the market for their designs. We prefer to satisfy the Client by both the Apparel quality and the order process’s timeliness. Still, this part requires your cooperation, which is why it is good if the customer promptly replies to everything we ask for. The duration of the order received also depends on the quantity and process complexity of the order.

Weft Apparel offers quantity discounts and promotional discounts that are seasonally introduced for our regular customers. By quantity discount, we mean the more overall garments you order of the same design, the less each garment will cost. If you are trying to order only 30 or 50 shirts, try increasing your quantity of shirts to 100, 200, or even 500. And see the difference in price per piece.

Yes, you can order a sample before ordering. Pre-production samples are produced the same way as all the garments will eventually be produced in large-scale Production. We can accommodate your request during Production if you would like a sample before putting in the actual production order. Still, we will have to charge for the sample shipment and ask you to make a reasonable deposit to ensure that you are serious about ordering the same garment. We provide both prototyping and sample production services.

If you fail to reply or approve any sample emailed/sent to you within a month, your order will automatically be put on hold and restart when we receive your approval.

The website list is not our complete selection of customizable apparel products. Cut and Sew Apparel has partnered with several apparel suppliers, and we have access to numerous types of products and materials. You can see our portfolio section for more ideas about our Manufacturing. If you do not see what you want, please let us know, and we will arrange it according to your order. We manufacture high-quality, customizable products precisely according to our Client’s specifications.

No, you cannot bring your raw material or garments. Because we work on creating Apparel from scratch, we offer you 100% quality assurance on all the products we manufacture. So that, when you order your custom-made clothes, we can assure you of high-end quality products.

You will always receive proof of your order from Cut and Sew Apparel before it is put into Production. We do not print, embroider, sublimate, or create anything without your express or written approval, and we will try to show as many pictures as you want until you are satisfied and give us the go-ahead with the Production. If you do not need any changes to your proof, reply to the email and let us know that you approve your proof for Production. We do not move forward with the production order until we have received written approval of proof from our Client.

With the latest communication application, you are always connected to your Relationship manager here at Weft Apparel. A dedicated Relationship Manager is assigned to you, who is responsible for working with you from design to delivery of your garments.

We have a fast order turnaround system. A quick restock is possible if a product sells much faster than expected. The 17 working days time frame is a standard rough estimate given to all clients because orders do not take long to complete. The order turnaround depends on the details of a given project, like the quantity of order, the production process, services rendered, and the complexity of the order. But restocking within 2 months will enable us to give you a low time frame overall, and since we don’t have to go through the approvals again, the timeframe is shortened automatically.

The turnaround time starts from the day you approve the order summary that will be sent out to you within 24 hours of your payment. Therefore, thoroughly review the order summary as no changes can be made once it is forwarded to the production department.

We are always more than happy to update you on the status of your order. We believe that our customers should be aware of how their garment is being made, so we also give our customers a live broadcast of Production on request. We will also inform you about any delays in the production process if there are some issues. Because all the garments are cut and sewed products with diversified options, there is a possibility of delay in arranging fabric that is notably not running.

Yes, we do provide the service of a rush order. Just indicate that your production order should be rushed when you are ordering. Because if you have submitted an order and then asked for it to be rushed, there is a chance our schedule of Production will not allow us to fulfill your order as requested at the rushed time. There is a rush fee which is calculated by the day.

You can add garments within three days of placing your order. It all depends on the order type and how much time has passed. Once the adjustment period has passed, which is three days, we cannot make quantity adjustments to your order.

You can cancel an order within 3 days once the payment is made. If the garments you ordered have passed the 3 days period and have been sent for Production, a cancellation charge of 40% of the order value will apply.

Payment is due once a customer places an order. The payment percentage depends on the ordering quantity and type of product.

We accept payments from Credit cards, Debit cards, and Bank transfers.

The shipment cost would depend mostly on your ordering quantity and the product type. The prices we quote include shipment; hence, when you send us the designs for a quote, we will be able
to provide you with the shipment cost.

You will receive an invoice, which will include the order summary of the garments, the type of garments, and the quantity of garments. The bill will consist of an estimated delivery date along with shipment charges.

You can set up an account by visiting our website, entering your email address, and creating an account. You will then receive a verification email to confirm your account.

Once your return is processed, it will take 7-10 business days to receive your refund, depending on your financial institution. We will notify you via email once your refund is issued.

If you receive a defective product, you may return it within 30 days from the date of purchase for a replacement or full refund. Please get in touch with our customer service team to initiate the return process.